Managed Service Provider

Broadly speaking, we manage everything related to your desktops, networks and servers. TeksOnline does specialized in SQL database monitoring, e-mail protection and management, network management, server maintenance, desktop support, performance monitoring, patching, anti-virus updates, software deployments and much more. We have teams of certified engineers and technicians delivering high levels of IT support from our Network Operations Center 24x7.

TeksOnline believes in proactive monitoring and preventive maintenance. We work towards making your systems work optimally. It sets you free from all the worries of cost and downtime and allows you to focus on your core business while knowing exactly what you are spending on monthly IT support.

Desktops: Regularly deploy patches and update virus definitions. Perform desktop tunings like Defrag, Scandisk, Paging file optimizations, bottlenecks etc. Deploy updates to software and service packs. Support all off the shelf products and third-party applications. More...

All of the above for $19.95 per desktop per month!

Help Desk: Our Help Desk gives your employees quick, convenient access to remote troubleshooting. They work with senior-level, Microsoft-certified technicians from the start, eliminating the need for time-consuming call escalation. More...

Helpdesk is an add-on of $19.95 per desktop per month!

Server & Network Management: Windows NT/2000/2003 Server support and proactive maintenance. Troubleshooting any alert that arises while monitoring systems. Weekly check for viruses and event logs to identify problems and troubleshoot them. Check and patch-up all security holes and verify data backup. Management of all Hubs, Switches, network printers, and other network devices. More...

$199 per server per month!

$99 for all network devices per month!

Security Management: Proactive firewall maintenance and troubleshooting when problem arises. Maintain logs of intrusion attempts from outside influences. Continuous filtering for bugs, Spyware, Malware and other threats. Proactive monitoring of e-mails for spam and viruses before they can affect the system.

Security Management comes FREE when you sign on with us to proactively manage your IT!

Benefits you get from using TeksOnline are:

Preventive approach and Quick Response.

• Reduce IT downtime and security issues by over 70% via proactive management.
• Cut the attend time to a problem to less than 5 minutes via our remote management technology.

Access to top notch expertise

• Your IT infrastructure is supported by a team of highly specialized and experienced engineers working from our Network Operations Center. You are relieved from being at the mercy of a technology "generalist".

Access to superior IT Management technology

• It uses TeksOnline, a high-end IT management platform being used by companies such as Sony, LG and Carnegie Mellon.
• TeksOnline is an integrated set of tools to proactively monitor, manage and protect your network.

Lower and Predictable IT costs

• • A predictable monthly cost that can be budgeted with no surprises.
• Eliminates the need to build in-house expertise on IT infrastructure and security technology.
• Provides economies of scale that let small and medium businesses get "Fortune 500 class" IT management and support at an affordable cost