Managed Services

Broadly speaking, we manage everything related to your desktops, networks and servers. TeksOnline does specialized in SQL database monitoring, e-mail protection and management, network management, server maintenance, desktop support, performance monitoring, patching, anti-virus updates, software deployments and much more. We have teams of certified engineers and technicians delivering high levels of IT support from our Network Operations Center 24x7.

TeksOnline believes in proactive monitoring and preventive maintenance. We work towards making your systems work optimally. It sets you free from all the worries of cost and downtime and allows you to focus on your core business while knowing exactly what you are spending on monthly IT support.

Desktops: Regularly deploy patches and update virus definitions. Perform desktop tunings like Defrag, Scandisk, Paging file optimizations, bottlenecks etc. Deploy updates to software and service packs. Support all off the shelf products and third-party applications. More...

Help Desk: Our Help Desk gives your employees quick, convenient access to remote troubleshooting. They work with senior-level, Microsoft-certified technicians from the start, eliminating the need for time-consuming call escalation. More...

Server & Network Management: Windows NT/2000/2003 Server support and proactive maintenance. Troubleshooting any alert that arises while monitoring systems. Weekly check for viruses and event logs to identify problems and troubleshoot them. Check and patch-up all security holes and verify data backup. Management of all Hubs, Switches, network printers, and other network devices. More...
 

Security Management: Proactive firewall maintenance and troubleshooting when problem arises. Maintain logs of intrusion attempts from outside influences. Continuous filtering for bugs, Spyware, Malware and other threats. Proactive monitoring of e-mails for spam and viruses before they can affect the system.