MANAGED SERVICE PROVIDER: TEKSONLINE

is a comprehensive remote IT managed service provider which manages desktops, servers, applications and network devices at your site(s) via the Internet in a highly secure fashion without making changes to firewall configurations or setting up VPNs.

Managing and troubleshooting desktops, networks, servers and IT security is rarely seen as a core activity by SMBs. Some of the questions which come to mind are - "Does hiring a full-time IT support specialist make sense? Can I pay a predictable monthly price rather than being at the mercy of IT support charges paid by the hour? How can I reduce downtime, poor performance and IT security breaches without paying through the nose?" Relax! You are not alone!

The managed service provider infrastructure is an integrated combination of Desktop and Server management & Monitoring and Proactive Maintenance.

Desktop and Server Management Services:

• File Cleanup
• Asset Management
• Patch Management
• Spyware Detection and Removal
• Anti-Virus and Anti-Virus Management (from Trend Micro)
• Remote Control
• Software Distribution

Monitoring and Proactive Maintenance

• 24x7 monitoring and troubleshooting
• Operating Systems
• Active Directory
• Microsoft Exchange
• Microsoft SQL
• Security Log Analysis and Management
• Network Services
• Backups
• Network and Security Devices (Firewalls)
• Integrated Web Portal
• Phone and Remote Support Sessions
• Trouble Ticketing
• Executive Summary Monthly Report
• Quarterly review and planning meeting
• Vendor liaison
• Loaner PC/Server

We take responsibility of complete IT management of your organization using an integrated technology platform that is being used worldwide by many leading organizations like Sony, CMU and LG. We offer proactive management and monitoring, and charge you a flat fee per month.

Our track record shows that we are able to solve 95% of the IT related problems remotely, reducing our average problem resolution time to 22 minutes only.

We are backed by a pool of experts (domain level, applications, security) that manage close to 200 end-customers in USA.

Last but not the least, our prices are the best in the industry for the value offered and we bill customers for systems “Up” instead of billing for systems down.

Please read why, Teksonline.com, your Managed Service Provider, will make all of your IT problems go away without the cost and overhead of a full time IT staff! [click here]

WWW teksonline.com